Terms of Use

Throughout this document:

    us, we, our and FLT Connections means the FLT Connections entity named in the Agreement;

    it, you, your and Customer means the Customer entity names in the Agreement;

    Service or Services means any or all of the long distance services that you subscribe to under the Service Agreement or receive from or through FLT Connections.

    Agreement means these long distance terms, any terms stated on the Customer's bill, and the prices, discount rates and other terms applicable to the Services of which FLT Connections notifies the Customer.

Account & Payment Information

General Information

The following payment methods are accepted by FLT Connections:

By Mail:

Use the detachable section of the bill to send payment. Include cheque/money order and make it payable to FLT Connections Telecom Inc.? And include Customer's account number on the front. Payment will be posted on the date received in our office. DO NOT SEND CASH.

By Phone:

Please call our Customer Service Department to submit a payment. Please be prepared to provide all credit card information.

By Pre-Authorized Payment

Please call our Customer Service Department to sign up for pre-authorized payment from your credit card or chequing account. Outstanding balances are usually debited on the Due Date but may vary depending on your financial institution.

At the Bank (In person, online, and by phone):

Payment is accepted at most major financial institutions and bank machines. Payments can also be made online or by telephone at the following financial institutions: Bank of Montreal, HSBC Bank of Canada, Royal Bank and Scotia Bank. Please contact your local branch to confirm if they accept payments for FLT Connections Telecom Inc.

If the Customer disputes any charges, the Customer must still pay all undisputed charges. Failure by the Customer to bring bill disputes to FLT Connections Attention within thirty (30) days of the date of the Customer's bill shall be deemed to be acceptance by the Customer of the accuracy of the bill.

 

Identifiers

You do not own any identifier (e.g., account, access codes or PIN numbers, etc.) assigned to you, and we may change or remove any identifier at any time upon notice to you.

Acceptable Use

You may not use the Services for anything other than your own personal use. You may not resell the Services, receive any charge or benefit for the use of the Services or provide Internet access or any other feature of the Services to any third party. You may not share or transfer your Services without our express consent.

From time to time, we may establish policies, rules and limits (together, the Policies concerning use of the Services and any products, content, applications or services used in conjunction with the Services. Your use of the Services is subject to these Policies. We will provide you with notice of the Policies and of changes to the Policies. Our Acceptable Use Policy is incorporated into these Terms by reference.

When using the Services or any products, content, applications or services used in conjunction with the Services, you must comply with all applicable laws and our Policies. We may suspend or terminate your Services, the Agreement and any other agreement for services you may have with any related FLT Connections entity, without notice to you, if you engage in one or more of the activities prohibited by our Policies. In addition, you may be charged for any costs incurred by us or any related FLT Connections entity in connection with your breach of the terms of this Section, including costs incurred to enforce your compliance.

We reserve the right to restrict, change, suspend or terminate your Service by any means if your access, use or connection to the Services is impairing or adversely affecting our operation or the use of our Services or facilities by others.

Suspension or Termination

The term of the Service Agreement, and any applicable Commitment Period, starts on the Activation Date and shall continue indefinitely until terminated in accordance with the provisions of the Service Agreement or applicable law.

Unless otherwise permitted by applicable law:

You may terminate all or any part of your Services upon no less than 30 days advance notice by contact FLT Connections at the appropriate points of contact specified in this Agreement; and FLT Connections may terminate all or any part of your Services or accounts upon no less than 30 days advance notice to you at your billing address. Applicable charges continue to apply until the end of the notice period or until the Services are no longer accessible by you, whichever is later. The transfer of your telephone number to another telecommunications service provider constitutes a termination of the applicable Service(s).

FLT Connections may, in its sole discretion, immediately suspend or terminate the Customer's use of Services if:

The Customer is in default of any material term of this Agreement, including the obligation to pay charges; or

The Customer is in default of any other term of this Agreement, and such default continues for a period of fifteen (15) days after written notice to Customer;

The Customer has given us false, misleading or outdated information;

We reasonably suspect or determine that any of your account, identifiers, or Services is subject of fraudulent, unlawful or improper usage or usage that adversely affects our operations or the use of our services or facilities by others;

    The Customer harasses, threatens or abuses us or our employees or agents;

    The Customer fraudulently or improperly seeks to avoid payment to us;

    We reasonably believe that there is an emergency or extreme circumstances that would warrant such action.

In the event it becomes necessary to suspend service, payment of the total unpaid balance plus a reconnection charge of $10.00 may be required to restore the Service.

Limitation of Liability

In some circumstances, the Customer may be entitled to recover damages from FLT Connections. In such instances, FLT Connections liability for damages shall not exceed the amount of the charges paid by the Customer for Services during the period these damages were incurred, such period limited to the month the claim arose and the two (2) preceding months. Under no circumstances is FLT Connections liable for indirect, special or consequential damages including, but not limited to, damages arising out of loss of data, loss of income, loss of profit or failure to realize expected savings, even if FLT Connections had been advised of, had knowledge of, or reasonably could have foreseen, the possibility of such damages. This limitation of Liability section applies regardless of the basis on which the Customer is entitled to claim damages from FLT Connections, including but not limited to:

    breach of contract even if a fundamental breach; or

    tort, including negligence and misrepresentation.

 

Causes beyond FLT Connections Control Long Distance Service

 

FLT Connections will not be responsible for failing to meet obligations due to causes beyond its reasonable control, including disruption to the Services caused by FLT Connections network failures or the failure of the networks of other companies to which FLT Connections network is interconnected.

Amendments

Pricing, discount rates, features and content are subject to change without notice to the Customer. FLT Connections may, from time to time, amend any other term of this Agreement. Where FLT Connections is required to give notice to the Customer, a notice included with the Customer's bill constitutes sufficient notice to the Customer, and the Customer's continued use of the Services will be deemed to be acceptance of FLT Connections amendments. Notices contained in the Customer's bill will be deemed to have been received three (3) business days after the date of mailing.

If the Customer does not accept a change made to the Services, its sole remedy is to terminate the Agreement and the Services provided under the Agreement within 30 days of receipt of our notice of change of the Services by providing us with advance notice of termination.

Confidentiality of Your Information

All information kept by FLT Connections regarding the Customer, other than the Customer's name, address and listed telephone number, is confidential and may not be disclosed by FLT Connections to anyone other than:

    the Customer;

    a person who, in the reasonable judgement of FLT Connections is seeking the information as an agent of the Customer;

    another telephone company, provided the information is required for the efficient and cost-effective provision of telephone service and disclosure is made on a confidential basis with the information to be used only for that purpose;

    an agent retained by FLT Connections to evaluate the Customer's creditworthiness or collect the Customer's account, provided the information is required for and is to be used only for that purpose; or to

    a public authority or agent of a public authority, if in the reasonable judgement of FLT Connections it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information.

 

Express consent may be taken to be given by the Customer where the Customer provides written consent, oral confirmation verified by an independent third party, electronic confirmation through the use of a toll-free number, or electronic confirmation via the Internet.

Your account information may, from time to time, be disclosed to other members of the FLT Connections organization and to our agents and authorized dealers in order to service your account, respond to your questions and promote additional products and services offered by members of the FLT Connections organization that may interest you. If you do not wish to receive offers or information from related FLT Connections entities, please contact FLT Connections at the address set out below.

Intellectual Property

All trademarks, copyright, brand concepts, names, logos and designs used by us are intellectual property assets, registered or otherwise, of, or used under license by FLT Connections Inc. or of one of its affiliates. All are recognized as valuable assets of their respective owners, and may not be displayed or used by you in any manner for commercial purposes or copied in any manner for any purpose without the express prior written permission of the FLT Connections Telecom Inc.

General Provisions

The Service Agreement, as amended from time to time, constitutes the entire agreement between you and FLT Connections for the Services and supersedes all prior agreements, written or oral, with respect to the same subject matter.

Our failure to enforce strict performance of any provision of the Service Agreement does not mean we have waived any provision or right. Neither the course of conduct between us nor trade practice modifies any provision of the Service Agreement.

Any provision of this Agreement that is unenforceable at law will be ineffective to the extent of such unenforceability without invalidating the remaining provisions of this Agreement. No failure by FLT Connections to exercise any right under this Agreement or to insist upon full compliance by the Customer with its obligations under this Agreement will constitute a waiver of any provision of this Agreement. FLT Connections may assign this Agreement in whole or in part without consent of the Customer.

The Service Agreement inures to the benefit of and is binding on you, your heirs and your legal personal representatives and on your and FLT Connections respective successors and assigns. You may not assign or transfer the Service Agreement without our prior consent. We may assign or transfer the Service Agreement or any of our rights or obligations hereunder without your consent.

Governing Law

The Agreement is governed exclusively by the laws of the province in which your billing address is located, but if your billing address is outside of Canada, the Agreement is governed exclusively by the laws of the province of British Columbia and you submit to the jurisdiction of the courts of British Columbia. Please note that your rights and remedies may vary by province.

 

Mobile

FLT Connections Telecom is an authorized reseller of Bell Solutions Inc. As such, its cellular terms and conditions are guided by Bell's terms and conditions. FLT Connections has provided a copy below of Bell's terms and conditions. The original terms and conditions are posted at http://www.Bell.ca/ and supersede this copy.

1. Acceptable Use Policy

Limitations Concerning the Use of Equipment and Services

When using Bell Solutions Inc (Bell Services, products or your wireless device or equipment, you must comply with the applicable laws and all of our policies and rules regarding the use of the Services. Without limitation, you may not use (or allow anyone else to use) our Services, our products or your wireless device or equipment to directly or indirectly:

    access the Internet via the Services using Internet Protocol (IP) addresses other than the IP address(es) assigned to you by us;

    invade another person's privacy or collect or store personal data about other users; "stalk" or harass another person or entity; harm minors; unlawfully use, possess, post, upload, transmit, disseminate or otherwise make available obscene, profane or pornographic material; post, upload, transmit ,disseminate or otherwise make available content that is unlawful, threatening, abusive, libelous, slanderous, defamatory, deceptive or otherwise offensive or objectionable; unlawfully promote or incite hatred; or post, upload, transmit, disseminate or otherwise make available objectionable information, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any municipal, provincial, federal or international law, order or regulation;

    access any computer, software, data or any confidential, copyright-protected or patent-protected material of any other person, without the knowledge and consent of that person, or use any tools designed to facilitate access, such as "packet sniffers";

    upload, post, publish, deface, modify, transmit, reproduce, distribute in any way or otherwise make available information, software or other material protected by copyright or other proprietary or contractual right (such as a non-disclosure agreement) or related derivative works, without obtaining permission of the copyright owner or rightholder;

    copy, distribute, sublicense or otherwise make available any software we provide or make available to you, except as authorized by us;

    alter, reproduce, or tamper with the Services or any function, component or identifier of your wireless device or equipment, such as the Electronic Serial Number (ESN) or the International Mobile Equipment Identity (IMEI) that is not meant to be altered, reproduced or tampered with;

    restrict, inhibit or interfere with the ability of any person to access, use or enjoy the Internet, the Services or any device or equipment used to connect to the Services, or create an unusually large burden on our network, including, without limitation, posting, uploading, transmitting or otherwise making available information or software containing a virus, lock, key, bomb, worm, Trojan horse or other harmful, limiting, destructive or debilitating feature; distributing mass or unsolicited e-mail ("spam"); or otherwise generating levels of traffic sufficient to impede others' ability to send or retrieve information; or to use the Service in an abusive manner in connection with any unlimited packages, options or promotions;

    disrupt any backbone network nodes or network service, or otherwise restrict, inhibit, disrupt or impede our ability to monitor or deliver the Services, our transmissions or data;

    interfere with computer networking or telecommunications service to or from any Internet user, host, provider or network, including but not limited to denying service attacks, overloading a service, improperly seizing or abusing operator privileges ("hacking"), or attempting to "crash" a host;

    use the Services for anything other than your own personal purposes (such as reselling the Services, providing Internet access or any other feature of the Services to any third party) or share or transfer your Services without our express consent;

    operate a server in connection with the Services, including, but not limited to, mail, news, file, gopher, telnet, chat, Web, or host configuration servers, multimedia streamers or multiuser interactive forums;

    impersonate any person or entity, including, but not limited to, a Bell official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;

    forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Services; or

    port scan a person's computer without that person's consent, or use any tools designed to facilitate these scans.

In addition to our termination rights set out elsewhere in the Fido Terms and Conditions, we may suspend or terminate your Services and your agreement, without notice to you, if you engage in one or more of the prohibited activities listed above. Additionally, you may be charged for any costs incurred by us or our affiliate(s) in connection with your breach of the terms of this Policy, including, without limitation, costs incurred to enforce your compliance with this Policy.

Questions regarding these Terms and Conditions should be addressed to Customer Service Centre.

911 Emergency Service

Non-Availability of Traditional 911 or E911 Dialing Service

The Service does not support traditional 911 or E911 access to emergency services in all locations. Where we do not offer traditional 911 or E911 access, we offer a feature known as "911 Dialing" which is a limited emergency calling service available only on FLT Connections-certified Devices or Equipment.

 

911 Dialing setup is initiated when you subscribe to FLT Connections service using the address you provide, but our 911 Dialing feature is not automatic. If you wish to update your 911 location information you must separately take affirmative steps, as described in this Agreement, to register the address where you will use the Services in order to activate the 911 Dialing feature. You must do this for each FLT Connections phone number that you obtain. The 911 Dialing feature of the Service is different in a number of important ways from traditional 911 or E911 service as described on our 911 dialing section of the website and hereafter. You shall inform any household residents, guests and other third persons who may be present at the physical location where you utilize the Service of

    the non-availability of traditional 911 or E911, and

    the important differences in and limitations of the 911 Dialing feature as compared with traditional 911 or E911 dialing. The documentation that accompanies each Device that you receive should include a sticker concerning the potential non-availability of traditional 911 or E911 dialing (the "911 Sticker"). It is your responsibility, in accordance with the instructions that accompany each Device, to place the 911 Sticker on each Device that you use with the Service. If you did not receive a 911 Sticker with your Device, or you require additional 911 Stickers, please contact our Customer Service Centre.

Re-Activation Required if You Change Your Number or Add or Port New Numbers

911 Dialing does not function if you change your phone number or if you add or port new phone numbers to your account, unless and until you successfully register your location of use for each changed, newly added or newly ported phone number.

Network Congestion; Reduced Speed for Routing or Answering 911 Dialing Calls

There may be a greater possibility of network congestion and/or reduced speed in the routing of a 911 Dialing call made utilizing the Service as compared to traditional 911 dialing over traditional public telephone networks.

Possible Lack of Automatic Number Identification

It may or may not be possible for the local emergency personnel to automatically obtain your phone number when you use 911 Dialing. Our system is configured to send the automatic number identification information; however, one or more telephone companies, not us, route the traffic to the emergency response centre and that centre may not be capable of receiving and passing on that information. As a result, the operator who answers your 911 Dialing call may not be able to automatically obtain your phone number and call you back if the call is not completed or is not forwarded, is dropped or disconnected, if you are unable to speak to tell the operator your phone number, or if the Service is not operational for any reason.

No Automated Location Identification

In several service areas, it is not possible at this time to transmit to the local emergency response centre the address that you registered for 911 Dialing. You will need to state the nature of your emergency promptly and clearly, including your location (and possibly your telephone number), as the operator may not have this information. Emergency personnel will not be able to find your location if the call is not completed or is not forwarded, is dropped or disconnected, if you are unable to speak to tell the operator your location, or if the Service is not operational for any reason.

Disclaimer of Liability and Indemnification

We do not have any control over whether, or the manner in which, calls using our 911 Dialing service are answered or addressed by any local emergency response centre. We disclaim all responsibility for the conduct of local emergency response centres and the national emergency calling centre. We rely on third parties to assist us in routing 911 Dialing calls to local emergency response centres and to a national emergency calling centre. We disclaim any and all liability or responsibility in the event such third party data used to route calls is incorrect or yields an erroneous result. Neither FLT Connections nor its officers or employees may be held liable for any claim, damage, or loss, and you hereby waive any and all such claims or causes of action, arising from or relating to our 911 Dialing service unless such claims or causes of action arose from our gross negligence, recklessness or willful misconduct. You shall defend, indemnify, and hold harmless FLT Connections, its officers, directors, employees, affiliates and agents and any other service provider who furnishes services to you in connection the Service, from any and all claims, losses, damages, fines, penalties, costs and expenses (including, without limitation, legal fees and expenses) by, or on behalf of, you or any third party relating to the absence, failure or outage of the Service, including 911 Dialing, incorrectly routed 911 Dialing calls, and/or the inability of any user of the Service to be able to use 911 Dialing or access emergency service personnel.

Alternate 911 Arrangements

If you are not comfortable with the limitations of the 911 Dialing service, you should consider having an alternate means of accessing traditional 911 or E911 services or terminating the Service.

Payment & Billing

You authorize any charges incurred from the use of your FLT Connections account to be billed to you through your account or credit card. You may use the FLT Connections account only as long as your account or credit card remains valid and in good standing. You agree to pay for all charges incurred by use of the FLT Connections account issued to you and comply with all other terms and conditions set forth herein.

In order to protect our customers from fraudulent credit card usage we have developed a sophisticated verification process that we activate upon sign up and registration. Consequently, it can take up to forty eight (48) hours from registration for your account to be activated and ready to use.

You are responsible for maintaining the confidentiality of your account number and/or password. You are responsible for all uses of your account, whether or not actually or expressly authorized by you. You agree to notify FLT Connections immediately if you become aware at any time that your account or the Service is being stolen or fraudulently used, in writing by e-mailing to FLT Connections Customer Service Centre. You agree to be responsible for payment of all charges on your account's detail report incurred as a result of the use of your FLT Connections debit account, including but not limited to the use or misuse by an unauthorized third party, or any error, accidental use or loss.

You are not authorized to use your FLT Connections account after your account or your credit card has expired, or been withdrawn, revoked, or terminated. Nevertheless you remain responsible to FLT Connections for any charges resulting from the use of your FLT Connections account after any such expiration, withdrawal, revocation or termination, which charges are payable immediately to FLT Connections.

Charges for the Service will be rated and charged in accordance with the rates provided by FLT Connections, any promotional offer pursuant to the published terms of such offer by FLT Connections, or as otherwise as provided in our price list or on the Website. Call FLT Connections for each call are rounded up to the next whole minute and billed in full minute increments. Per call charges are rounded up to the next whole minute. All calls that are determined to have been answered incur a minimum one (1) minute charge. FLT Connections relies on reasonable and standard technologies to determine whether and when a call has been answered, including without limitation signals sent by the carrier connecting the call that indicates the commencement of call. These technologies are not perfect or entirely reliable and it is possible for call-commencement signals to be received in error. All calls made to mobile telephones are deemed to have been completed. You must notify FLT Connections in writing of any disputed charges within thirty (30) days of the charges or you will be deemed to have waived your right to dispute the charges.

Certain federal, state, provincial, municipal, local or other governmental sales, use, excise, value added, personal property, public utility or other taxes, fees or charges now in force or enacted in the future (collectively, Taxes), may apply, or become applicable in connection with the use of the FLT Connections accounts or the Services or Website. You will be responsible for any Taxes. Applicable Taxes will be deducted from your prepaid debit account balance or charged directly to your account or credit card.

All prices are subject to change without prior notice. We will use commercially reasonable efforts to notify you of any changes to calling plans subject to a fixed monthly fee (the Monthly Fee) pursuant to the applicable Calling Plan Details, but such notification shall not be deemed a prerequisite to the effectiveness of any such change. Our rates may not include additional charges you may receive for originating a call from a cell phone, adding multiple phone lines.

All Monthly Fees and any additional per minute charges incurred will be charged directly to your account or credit card on the same date and at the same time every month, with a possible delay of four (4) hours which may cause a possible shift in date, from time to time.

If you are subscribed to an unlimited calling plan subject to a Monthly Fee, and in the event that you exceed the allowed minutes for the plan, you will be charged on per minute for every exceeding minute as per FLT Connections rates. Unlimited plans will have an upper limit on total minutes for in plan calls. Regularly exceeding this limit will force FLT Connections to put you onto to a higher minute usage plan. In the event that your calling plan is prepaid and you reached your allowed minutes for the month, you may recharge your plan by logging into member area of FLT Connections.

Billing cycle will run at the beginning of the month for the previous month. If we were unable to process the payment to your account or your credit card was declined during the beginning of the month billing cycle, you will be notified via email and you will have ten (10) days to change your account or credit card information under your profile. A second billing cycle will run only for failed transactions in 10 days of the first billing cycle and if account or credit card authorization fails then your account will be temporarily suspended and you may contact FLT Connections Customer Service Centre to resolve the matter.

Account Expiration & Termination

You may terminate your account at any time by providing at least fourteen (14) days prior written notice of non-renewal to FLT Connections Customer Service Centre which contains your name, account number and clear request to terminate the Service.

If you were shipped a rental Device for Broadband Phone Service, you must also return the Device to us within 14 days. The device must be returned to FLT Connections in the condition it was received and in the original packaging. You are responsible for return shipping and associated costs and you must contact FLT Connections Customer Customer Centre to cancel your service and obtain a return merchandise authorization (RMA) number before shipping the equipment. Cancellations are not deemed completed and service charges will continue to apply until we have received our Device with a valid cancellation number. Should a shipment delay occur, FLT Connections will extend guarantee only if Customer can provide proof of delay. FLT Connections will charge a penalty fee to the amount of $39.95 if your plan includes basic features, or $79.95 if your plan includes advanced features. The penalty fee will be refunded if FLT Connections receives the device in good condition and/or before the 14-day cancellation period expires

If your Service is under a one (1) year contract, you can cancel the Service before the end of the one (1) month free trial (i.e. Money Back Guarantee) and after twelve (12) months from the activation date without penalty. If you cancel the Service for any reason after the one (1) month free trial (i.e. Money Back Guarantee) and before twelve (12) months from the activation date, a cancellation fee to the amount of $29.95 will apply.

If your Service is on a month-to-month contract (i.e. without agreement), you may cancel the Service without penalty.

If you attempt to terminate Service prior to the end of a monthly term, you will be responsible for the full month's charges through the end of the then-current monthly term. Any notice of termination received within the final fourteen (14) days of any monthly term will be effective as of the conclusion of the subsequent month.

The Device that was provided as part of the Broadband Phone Service that you purchased is available for use with the FLT Connections network only. In no event will it be possible to use this device with another network.

Refunds & Returns

Refunds

If you are not satisfied with the Service you have activated, you may cancel the Service and request a return of unused funds in your pre-paid account balance within sixty (60) days of your account or credit card charge, subject to payment of any applicable monthly fees or usage charges. Such funds include only those you actually paid and do not include bonuses or other promotional additions to your account balance. A $5.00 refund processing fee will be incurred for all refunds processed (excluding refunds under the terms of the Money Back Guarantee).

Money Back Guarantee

FLT Connections offers a comprehensive money-back guarantee to ensure that you are satisfied with your purchase. The money back guarantee is available if you have cancelled the service within thirty (30) days of account activation, and you have not exceeded a total accumulated usage of sixty (60) minutes.

If you meet these requirements, FLT Connections will refund the charges for activation fees if written notice is received by FLT Connections within such thirty (30) day period.

If you were shipped a Device for Broadband Phone Service, the Money Back Guarantee described herein is payable and contingent upon your returning such equipment to FLT Connections within fourteen (14) days. The device must be returned to FLT Connections in the condition it was received and in the original packaging. You are responsible for return shipping and associated costs and you must contact FLT Connections Customer Customer Centre to cancel your service and obtain a return merchandise authorization (RMA) number before shipping the equipment. Cancellations are not deemed completed and service charges will continue to apply until we have received our Device with a valid cancellation number. Should a shipment delay occur; FLT Connections will extend guarantee only if Customer can provide proof of delay.

Trademarks

All trademarks, service marks, corporate names, logos, websites and domain names of FLT Connections and its suppliers (collectively "Marks") are and shall remain the exclusive property of FLT Connections and such suppliers and nothing in these Terms of Use shall grant you the license to use such Marks for any purpose.

Copyrights

The Services and materials contained in the Website and otherwise provided by FLT Connections are protected by copyright, or other intellectual property laws. Any commercial or unauthorized use of the Services and materials contained in the Website is strictly prohibited, without the express, prior, written consent of FLT Connections. Any reproduction or redistribution of the Services and materials contained in the Website not in accordance with the terms set forth herein is expressly prohibited by law, and may result in severe civil and criminal penalties.

Restrictions

The Service is provided to you as an individual user, for your personal, non-business and non-professional use. This means that you are not using the Service for any commercial (for-profit or not-for-profit) or governmental activities, including but not limited to home office, business, sales, telecommuting, telemarketing, autodialing, fax broadcast, fax blasting or any other activity

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